Uber

Uber Eats is an American Online food ordering app which was launched by Uber in August 2014. The founders of Uber Eats are Travis Kalanick and Garrett Camp. In 2014, Uber Eats app was launched with the name of Uber Fresh service in Santa Monica, California then in 2015 the name of Uber fresh  was renamed Uber eats. By using the Uber Eats app customers can easily read menus, gave orders and pay for food. Customers can also add tips for delivery. Uber eats has a great impact on hotel industry as Uber Eats helps to run the restaurant in the hotels, but there are also some advantages as well as disadvantages of Uber Eats.

Sydney restaurant bucks trend and ditches Uber Eats

By Mike Hohnen


https://thebrag.com/wp-content/uploads/2019/07/67257731_2163518380425172_3458532241989173248_n-768x397.jpg

If anything is famous in world then after some time cracks begin to appear in their popular economy. Similarly, this is going to happen with Uber eats. As I found that one Syrian restaurant in Sydney “Almond Bar” now going to close their service on Uber Eats because they said it effects their restaurant economy, food quality and it also effect their dining &hospitality services which they specially provide in their restaurant.

Restaurant Economy: “The 33% of commission they take has eaten into our cashflow significantly and is no longer sustainable. It is way more than our profit.”
Food quality: They said that when the food is delivered from their restaurant to customers it would take time and food is served in a container, whereas if they serve the same the food in their restaurant they serve it very nicely in plates and also offer drinks, but when the food is delivered sometimes it gets cold and people don’t enjoy that kind of food. On the other hand, if they serve in restaurant, they serve it hot which special garnish which they are not able to provide while delivering their food. Therefore, these are the reasons effect their food quality and diminish the value of taste of food.
Dinning and hospitality services: The hospitality is completely blocked because of delivery system.They said, they are known for their food and hospitality which they provide at their restaurant. If I said about their dinning service, they don’t want their customers get any kind of feeling like they have to compromise with their dining experience. This is the reason that how Uber Eats effect the restaurant industry.



Uber had ‘promoted’ employees to Uber Eats just last week, and now, their jobs are gone 







 Uber Eats sold its all business in India to Zomato company which affect to their employment status of 245 employees who lost their job just in a week. Another employee who moved to Uber Eats last month was requesting to Uber to get him back in his old position but he was informed that it was not possible.Whereas, some employees said that they have to apply like outsiders but they are insiders. Apart from that, Uber is providing them different fields in company to join and they are also offering them to reapply.
“Uber is fully supporting all impacted employees. They are being invited to reapply for other roles at Uber and also being offered outplacement support. For those who will be unable to secure employment within Uber, we have put in place a generous severance package,” said an Uber spokesperson.

Impact of Uber Eats on food industry

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Uber eats also has a good impact on hospitality industry such as restaurants and hotels. In the past it was not easy to get food faster as compared to today. Nowadays people can order food so quickly by using the Uber Eats app on their phones or other devices. They can order in a few minutes and they do not need to wait for a long time. By using uber eats apps, they can get their food very shortly. Moreover, nowadays everyone is busy in their work or other household chores, so it becomes easy to buy food from any favorite restaurant rather than to go there. Sometimes , the restaurants are really busy for takeout or dine in, so people do not need to worry about the waiting time as well and they can order the same food from home. For example, when they come back home from work or if they don’t want to prepare food, then they order their food quickly.
In addition to this, Uber Eats is cheaper than other delivery companies such as Skip the dishes or Doordash and the application is very easy to use. People also able to see the driver’s location, name and contact information and how much time it will take to driver arrive at their home. Sources Retrieved from https://thebrag.com/sydney-restaurant-bucks-trend-and-ditches-uber-eats-the-cons-outweighed-the-pros/ Retrieved from https://www.msn.com/en-in/finance/news/uber-had-e2-80-98promoted-e2-80-99-employees-to-ubereats-just-last-week-and-now-their-jobs-are-gone/ar-BBZeIGx Retrieved from https://www.cannonlogistics.com.au/blog/the-impact-of-food-delivery-apps-on-food-industry/ Question:
1. What do you think is Uber Eats doing great job or not ?
2. Is it good that Uber Eats are selling their company to other delivery companies ?
3. What are the others advantages and disadvantage come in your mind about it ?


By :
Sahib Singh Tajinder Kaur Sachdeva Monika Lovepreet kaur Manbir singh





Comments

  1. One major advantage of Uber Eats is definitely its convenience because it eliminates the need for walking and driving considering the deliver fee is very cheap. It also allows you to located new restaurants you've never heard of before, so it really adds more options. Some disadvantages of Uber Eats from my personal experience is the long deliver times. There were times were my order wouldn't arrive till like after an hour and i had to keep contacting the driver for my order to follow up.

    marc jonathan lopio - 301086498

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    1. Yes , Mark i also get to know about new restaurants while searching on uber eats app , but my orders never took this much long time as you said , i wish this will never happen with you again👍🏻

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  2. I believe there are number of benefits of using Uber Eats like sometimes people are too tired because of their work and they do not want to travel or cook the food in their home at that time they can order their favorite food on Uber Eats and can save their time also. Moreover , I order number of times on Uber Eats and I like their service. Its become the way of employment also as people contract with this company for delivery and people are earning good money by this. For me Uber eats is very good company and i know the number of local restaurant because of uber eats.

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    1. This comment has been removed by the author.

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    2. Yeah! you are right Uber Eats is one of the best food based App because it has hundreds of restaurant from which you can choose any food according to your wish . Also they provide a good service and save people's time. Its great that you like Uber Eats .

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  3. Uber eats is doing a great jobs in delivering the food to customer. As it lessen the overcrowding in the restaurant on rush time. despite of this advantage the biggest disadvantage is that it will not fresh and hot when it will received by guest at home. In my opinion, food industry should not sell their products to delivery companies but encourage customers to come to their restaurant. in this way the food being served is perfect and the guest will experience that the restaurant give to them.

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    1. well !! i am afraid i don't agree with your point because if it doesn't serve fresh and hot then it wouldn't get that much success. Moreover, restaurants do not sell their products to delivery companies, instead delivery companies are inter mediators who work on commission. Ubereats help working individuals who dont have time to go to restaurants and yes people who have time and want some outing do go in restaurants.

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  4. Uber eats is doing a great jobs in delivering the food to customer. As it lessen the overcrowding in the restaurant on rush time. despite of this advantage the biggest disadvantage is that it will not fresh and hot when it will received by guest at home. In my opinion, food industry should not sell their products to delivery companies but encourage customers to come to their restaurant. in this way the food being served is perfect and the guest will experience that the restaurant give to them.

    Radika Malhi -301066041

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    1. Yes, sometimes restaurants take time to prepare their food or sometimes drivers stuck in their traffic but if people have called to uber eats then I think they will figure out it and deliver the food if it is sill fresh or hot.
      From: Monika

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  5. I think it is a big loss that they sold all of their businesses in India to the Zomato company. Uber itself has become a well-known business, not just in the ride-sharing industry, but also in a known food-delivery platform. Uber Eats was one of the fastest-growing markets in India, that's why I think it is not a great idea that as mentioned above, Uber Eats sold Uber Eats India to the Zomato company.
    They could still invest in the Zomato company, but it's still better to own the business (that has an internationally known brand name) than to be under it.

    Michaela Bocao - 301062268

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    1. Selling Ubereats to Zomato in India was a strategic decision. In India, Zomato has huge market share and have dominant edge against other companies . Unfortunately, Ubereats didn't get success there and was in loss .so, they didn,t have any other choice but still if they could continue and agree to invest in more innovative marketing strategies , they might get success there too.

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  6. Austin 300885651

    Uber eats, in my opinion has been great for the small business companies due to the fact that they can get their products to clients who wouldn't want to leave their house. Giant food chains like pizza pizza and other dominate food chains offered delivery already.

    what i think you missed in your article is how uber eats can join with tourism business in other nations to help get true homemade national cuisine instead of the big name expensive restaurants in foreign countries.

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  7. Md Tahmidul Islam Tuhin - 301113387

    I do think that Uber is doing exceptional job in business. They have a great impact on travel industry as well. For example, we often get tired after travel hole day and we just want to get food in the door and its became possible because of Uber. Though sometimes it take more time then usual but its rare. So, I my opinion Uber is doing pretty good job in delivering food service and hospitality and travel industry .

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    1. yeahh i agree !!!! its like a blessing for people who are working day and night and have no time to go restaurants or cook food at home.

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  8. Lovelyn Bitas 301062209

    Convenience wise, Uber Eats does a pretty good job for people who needs food but doesn’t want to spend time going to restaurants to wait or stand in overgrown lines. As to my personal experience, I was very happy that Uber Eats existed because there are food that I am craving from specific restaurants that doesn’t have delivery services. And as Uber Eats partnered with such restaurants, I can now eat food without going to drive and sit down on that restaurant to have them. Although on the other hand, there are two down side for me when talking about Uber Eats; one is the delivery waiting time which I had a couple of bad experiences ( waited more than an hour or more) and the other one was limited coupon applicable. But overall, I think Uber Eats does a good job as a link between people and restaurants.

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    1. yes !! i totallly agree with you its convenient and helpful . getting what you want after work at your door is the best thing. no doubt sometime because of traffic delivery gets late .

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  9. HengYi Liu 301035363

    I very much agree with the point in the article that uber eats has brought advantages to the catering industry and the hotel industry, but at the same time it has brought some bad effects. I think Uber eats' food is well done, although sometimes the food may change Cold, but Uber eats saves people a lot of time. As mentioned in the article, when people are busy working, they have no time to cook and have no time to eat in the restaurant. Uber eats will be very good for them. Choice, Uber eats can save people's time and facilitate cleaning, so I personally think Uber eats has more advantages for the hotel industry

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    1. Yes absolutely right! nowadays mostly people are busy in their routine work or household chores so they do not have much to prepare food. It is easy and cheaper way to order food through uber eats from any favorite restaurant and save their time.
      From: Monika

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  10. Ubereats make customer can stay at home and eat fresh food . It also makes restaurant have more customer. And make the ubereats driver make some income. This is and win win situation. I use ubereats twice a week and im happy with that.
    Chin Fung So 301050175

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    1. Yes, people can order from home easily by using uber eats app and enjoy their food. As you mentioned in your comment, I agree it is beneficial for people, food industry as well great jobs for drivers.

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  11. Sehajveer singh sidhu 301098249
    Ubereats is very good app because it gives chance to people to earn money and it also increases business of hotels and restaurants because nowadys people have very busy life and they do not prefer to prepare food at home or want to go outside to eat food so they prefer to order food online through uber eats app. So ubereats is very useful and effective app in my opinion.

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    1. Uber eats app is very easy to use to order food from home in this busy life. Yes most of the people do not want to make food at home and sometime they also do not want to go to any restaurant to eat food so that is why they have very good option of uber eats. They can use it any time and also good for restaurants and hotels.
      From: Monika

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  12. Uber eats have a good fame and popularity in the market and people are quite dependent on it. It gives late night services which are very quick and has no personal requirements of minimum orders. It is also mingled up with many resorts and Hotels to comfort the peoples life and is a very useful app as people trust on it more than other food delivering apps.

    Amrit Kaur
    301093869

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    1. I agree with you uber eats is getting more popularity day by day by good cheap, good and quick services. Customer can order any time according to restaurant time and enjoy their meal.
      From: Monika

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  13. I believe that Uber eats is on of the main benefits in catering services and Hospitality industry. There was a time when people have to circle an entire city for finding a good restaurant. But Uber eats made that life into a much easier one by bringing all of it into our fingertip. People can order food from there home or from workplace, they no need to wonder around a city for looking for restaurants. And also, Uber eats provide many job opportunities for many people, which is a great benefit for our community.

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    1. Yes, people can order from home from any restaurant at any time at very cheaper delivery fees by using uber eats and good for drivers and increases the job opportunities.
      From: Monika

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  14. Uber Eats is very convenient and faster in such a way that you can get food delivered anywhere and at any time. UberEats serves as a source of employment for youngsters and everyone.

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    1. Yes! Uber eats offers on demand food delivery from the local restaurants. People can choose their desire food from the menu using Uber Eats app. Uber eats driver pick up the food from the restaurant and deliver it to the customers. Uber Eats driver can work whenever they want without a schedule. I think this is a great things for students who are looking for a part time jobs.

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  15. Uber eats has changed the meaning of ordering food online. People who are tired of long day can easily order food while coming home on their way and by the time they reach , their food will reach at their home. Also, restaurants who use services like uber eats creates job opportunities for many people who are having any vehicle for some extra money. It tells that hospitality doesn't only mean going out for being served with service. Looking forward for more upgrades in Uber services.

    Navneet kaur
    300932537

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    1. Uber eats provides good food facilities all over the world. It comes with variety of features such as using the uber eats app you can track your order from the moment you place it to when it reaches your door and you can pay directly through the app by using you debit or credit card as there is no need to running out to the ATM.

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  16. i think Uber Eats is really getting popular all over the world as it is growing very fast. and its okay as Uber eats sell their Service to Other Companies after all these things are becoming a Source Employment for youngster and Older People in their 60-70's. However, i think Once your our food is in the hands of the Uber driver, there is nothing left for us to do – and that’s a bad thing. we have no control over the driver or how the food is delivered. If, for any reason, your our food can ends up late or mishandled. However, accidents happen, and there is nothing you can do to fix them.

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    1. Uber eats is very good and cheaper way to deliver food from any restaurant as well as every coin has two sides so there are few disadvantages like sometime things can happen but people can call to uber eats or restaurant they will absolutely try to do best as much as they can satisfied the customer.
      From: Monika

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  17. yes!! i totally agree with your point of getting food cold but from my personal experience , i think this only happen if the distance between home and restaurant is more .overall, i must say its advantages outweigh its disadvantages.

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  18. ubereats in my oopinion is a typical mordern era app in which you can get the food delivered to your door and also considered to br an efficient app. Nowadays so many resturant are partnering with uber eats app so that people can eat the food according to there comfort without coming in resturants in rush hours it is also having a good demand in market in hospitality indusrtry and is doing good work

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